Terms & Conditions

VILLA ISABELLA - STANDARD TERMS AND CONDITIONS:

ARRIVAL & DEPARTURE TIMES
Arrival: 2pm earliest unless otherwise arranged. Departure: 10am unless otherwise arranged.

CANCELLATION POLICY
Provided that a replacement booking is made for the dates that you have booked, we will do a refund, but a 15% handling fee will be retained. Failing this, there will be no refund. There is a 50% cancellation fee if cancelled within 90 days of arrival and a 100% cancellation fee if cancelled within 30 days of arrival.

TERMS OF PAYMENT: 50% deposit to confirm a booking, the balance plus a R2,000 refundable damage deposit are to be paid a minimum of 1 full calendar month prior to arrival.

RIGHT OF CANCELLATION: Should the balance of the payment not be received one full calendar prior to arrival, we reserve the right to cancel the booking in which case there will be a 100% cancellation fee.

NO CHEQUES ARE ACCEPTED, all payments to be made by EFT.

RULES/CONDITIONS:

1) Maximum of 10 people per unit

2) No smoking indoors

3) Certain pets allowed subject to approval by owner.
Subject to change without notice, all rights reserved